About grace
AI Product Manager building AI-powered experiences for real-time communication and collaboration. At Zoom, I work on AI capabilities across speech, transcription, and machine translation, bringing advances in applied AI into products used by millions of people in meetings every day. I led the development of distributed transcription, an architectural shift that enabled scalable, low-latency speech processing across Zoom’s global meetings platform. My work focuses on turning complex AI technologies into real-world communication experiences, partnering closely with engineering and research teams to design and launch new capabilities for global collaboration. Previously at Microsoft, where I worked on Azure and developer tools, leading growth and personalization initiatives and helping bring early-stage ideas from experimentation into production products.
Key Skills
Experience
Senior Ai Product Manager, Core Product
CurrentZoom
Driving AI-powered experiences in Zoom’s core product, including real-time speech, transcription, and machine translation systems used in live meetings at global scale.
Senior Ai Product Manager, Office Of The Chief Technology Officer
Zoom
Led AI product strategy across speech, machine translation, and LLM-based experiences, shaping company-wide capabilities and early-stage product direction.
Senior Technical Program Manager
Microsoft
Led AI incubation and product strategy, designing and shipping an AI recommendation service on Azure adopted across Microsoft, including Copilot integrations. Built and led a cross-functional growth lab (20 data scientists, engineers, PMs, business planners, and finance) to run rapid experiments across Azure services. Defined and executed the Better Together AI strategy to optimize developer workflows and recommend Azure services, including the Azure Copilot chat handler (aka.ms/bettertogetherazure), impacting 2.5M+ applications. Launched an AI recommendation engine at //Build, with the experimental platform projected to generate $3.5M in revenue.
Education
Beedie School Of Business At Simon Fraser University
Bachelor Of Business Administration
Simon Fraser University
Bachelor Of Arts
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Common Questions
What is grace's expertise?
grace specializes in AI Product Manager, with expertise in artificial intelligence, css, graphic design, graphics, html.
Where is grace located?
grace is based in boston, massachusetts, united states.
How much experience does grace have?
grace has 9+ years of professional experience.
How can I contact grace?
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