About nidhi
Highly motivated and experienced Chatbot Developer with 2+ years of expertise in designing, developing, and deploying conversational interfaces using Google Dialogflow CX and Amazon Lex. Proven track record of building intuitive and engaging chatbots that enhance user experience and drive business results.
Key Skills
Experience
Software Developer
CurrentWipro
* Design and develop conversational interfaces using Google Dialogflow CX and Amazon Lex * Integrate chatbots with external APIs and services * Implement intent identification, entity recognition, and dialogue management * Optimize chatbot performance using analytics and user feedback * Collaborate with cross-functional teams to design and develop conversational interfaces * Develop and maintain chatbot documentation and knowledge base * Troubleshoot and resolve chatbot-related issues * Stay up-to-date with industry trends and emerging technologies in conversational AI * Projects: * Developed a chatbot for a leading e-commerce client, resulting in 30% increase in customer engagement * Built a conversational interface for a healthcare client, reducing patient support queries by 25% * Integrated chatbots with CRM systems for seamless customer support
Education
Amity University Lucknow Campus
Bachelor Of Technology
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Common Questions
What is nidhi's expertise?
nidhi specializes in Chatbot Developer, with expertise in adobe lightroom, amazon connect, amazon lex, artificial intelligence, burp suite.
Where is nidhi located?
nidhi is based in bangalore, karnataka, india.
How much experience does nidhi have?
nidhi has 4+ years of professional experience.
How can I contact nidhi?
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