JN

Hire Jay N. - Forward Deployed Engineer

Forward Deployed Engineer

40+ years
clearwater, florida, united states
Scalednative

About jay

I specialize in AI-driven modernization initiatives that transform legacy enterprise environments into resilient, cloud-native, AI-ready platforms across healthcare, financial services, insurance, and mortgage industries. My background combines Site Reliability Engineering, observability architecture, Kubernetes/cloud platform engineering, and operational governance to build scalable ecosystems capable of supporting modern AI, GenAI, and data-intensive workloads.Throughout my career, I have led initiatives focused on improving operational resilience, reducing MTTD and MTTR, modernizing telemetry pipelines, and enabling intelligent automation through enterprise observability platforms including Splunk, AppDynamics, and cloud-native monitoring ecosystems. I bring a systems-thinking approach that aligns infrastructure reliability, AI operational readiness, security, compliance, and business continuity into a unified modernization strategy.My value to modern AI organizations comes from bridging traditional enterprise operations with next-generation AI platform engineering — ensuring AI systems are observable, governed, scalable, secure, and operationally sustainable in highly regulated environments. I excel at translating complex infrastructure and telemetry challenges into measurable business outcomes while partnering across platform engineering, security, cloud operations, and executive leadership teams to accelerate enterprise AI adoption responsibly and at scale.

Key Skills

agile application developmentagile methodologiesamazon ec2amazon relational database serviceamazon web servicesansibleapache kafkaapi developmentapplication developmentarchitectureartificial intelligenceautomationaws cloudformationbusiness intelligencecloud computing+59 more

Experience

Forward Deployed Engineer

Current

Scalednative

* Embedded within enterprise client environments as the single point of technical accountability for AI-assisted database modernization — translating legacy DB2 (LUW/z/OS) and Oracle estates into cloud-native PostgreSQL on AWS using the DataCat Catalyst Suite. * Own each engagement end-to-end: source readiness profiling, DDL capture, PL/SQL conversion-risk triage, schema conversion, parallel-run orchestration, and cutover execution — translating executive objectives into engineering plans across infrastructure, application, and data teams. * Apply LLM-assisted tooling for migration validation, incident analysis, and data-pattern discovery — meaningfully reducing manual effort and risk during high-complexity cutover phases. * Establish SLO/SLI reliability baselines for PostgreSQL workloads from day one, operationalizing SRE practice at the data platform layer the moment production cutover completes. * Deliver complete client operational independence — migration runbooks, stabilization playbooks, and handoff documentation that eliminate ongoing vendor dependency. * My focus: moving teams from "we are migrating systems" to "we are modernizing how systems are built, observed, and operated."

Senior Site Reliability Engineer

Kemper

* 1. Platform Engineering & Kubernetes * Designed and implemented GitOps-based deployment architecture using ArgoCD for multi-environment Kubernetes management * Automated cluster provisioning and application deployment using Ansible playbooks and infrastructure-as-code patterns * Built event-driven remediation workflows where monitoring alerts triggered automated recovery actions * Standardized Kubernetes cluster configurations to ensure consistent environment parity across staging and production systems * Managed containerized microservices and autoscaling workloads running on AWS EKS * 2. CI/CD & DevOps Automation * Built and optimized CI/CD pipelines using Jenkins integrated with Ansible automation * Enabled zero-downtime deployments and faster release cycles across distributed applications * Supported deployment workflows for .NET and microservice-based applications using version-controlled pipelines (GitHub/GitLab Actions) * Improved release velocity while maintaining production stability and rollback safety * 3. Observability, Reliability & SRE Practices * Implemented full-stack observability using Prometheus, Grafana, ELK stack, CloudWatch, and Splunk ITSI * Built unified dashboards for proactive system monitoring and business-level insights * Defined and enforced SLIs/SLOs (99.99% uptime targets) and structured error budgets to drive reliability decisions * Established blameless postmortems and incident review processes to improve system resilience * 4. AI-Driven Operations & AIOps * Introduced AI-assisted incident response and predictive alerting using AIOps tools (Dynatrace Davis, AppDynamics, and custom LLM-based agents) * Reduced MTTR by 30–60% through automated alert correlation and root cause analysis assistance * Developed early-stage automation for runbook generation and incident summarization using machine learning and LLM workflows * Improved operational efficiency by reducing manual triage and alert fatigue

Network Operations Center Manager

Yash Technologies

Directed Level 2 NOC operations for a major logistics client (Kar Auction Services), coordinating onshore/offshore (US/Bangalore) teams to standardize ITIL-based incident and problem management — achieving measurable improvements in SLA adherence within the engagement. Deployed enhanced monitoring tooling (Nagios/ELK), led incident bridge calls and escalations, and built the RCA process library and team knowledge base that remained in use after the engagement concluded.

Education

Carnegie Mellon University

Stanford University School Of Engineering

The University Of Texas At Austin

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Common Questions

What is jay's expertise?

jay specializes in Forward Deployed Engineer, with expertise in agile application development, agile methodologies, amazon ec2, amazon relational database service, amazon web services.

Where is jay located?

jay is based in clearwater, florida, united states.

How much experience does jay have?

jay has 40+ years of professional experience.

How can I contact jay?

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