Hire Navneet N. - Generative AI Architect

Engineered a scalable multi-agent AI framework that accelerated legacy modernization by automating phased migration of business processes from COBOL to .NET, significantly improving efficiency and reducing transformation timelines. - Developed and deployed email intelligence models for intent detection, sentiment analysis, and classification, streamlining customer communication handling. - Designed and implemented a centralized Agentic AI engine to deliver contextualized auto-responses and trigger downstream workflows across omni-channel communications (SMS, Email, IVR). - Rolled out a conversational chatbot enabling power users to query enterprise Data Warehouse/Data Marts using Natural Language Queries (NLQ), improving accessibility of analytics. - Built an internal process chatbot to support employees in querying and navigating business workflows, enhancing operational efficiency. - Automated sales initiatives by extracting key elements from inbound emails to generate quotes, reducing manual effort and accelerating turnaround time.

· Led a transformative Generative AI initiative for a top consulting form over the past 3+ years, successfully launching multiple enterprise-grade GenAI applications into production. This program emerged as a flagship success story within the organization, setting a benchmark while other accounts remained in the proof-of-concept phase.

* · Led product strategy, architecture, and delivery as Product Owner, Solution Architect, and Cloud Architect for key internal initiatives at TCS. Successfully architected and developed two enterprise-grade products on the Azure Cloud platform, demonstrating deep expertise in designing scalable, secure, and high-performance cloud-native solutions. * · Drove the end-to-end development lifecycle of high-value internal products, aligning technical execution with business strategy and stakeholder expectations. Delivered solutions that were positioned in RFPs, client meetings, and executive demos, reinforcing their strategic relevance. * · Enabled the Intelligent Staffing Solution at the ISU Sub-Segment level, leveraging AI and analytics to optimize talent acquisition and fill open positions more effectively. This initiative contributed to operational efficiency and workforce agility. * · Architected and delivered TCS internal AI-powered advisory platform designed to guide clients through their digital transformation journey. The system builds customer profiles using accessible data and generates tailored transformation recommendations, functioning as a self-advising enterprise solution. * · Designed and implemented TCS internal next-generation talent experience platform that automates the hiring process using autonomous video assessments. Key features include: * · On-demand interviews and assessments * · AI-based scoring and candidate matching * · Autonomous video generation with lip and facial synchronization * · Right Match & Right Fit algorithms to enhance recruitment precision * · Demonstrated strong alignment with Azure-native services and architecture patterns, ensuring high availability, scalability, and maintainability across all product deployments. * · Collaborated cross-functionally with engineering, business, and leadership teams to ensure product-market fit, technical excellence, and continuous innovation.