Hire Vishnu M. - AI Engineer - New York

Developed a StreamLit application with Generative AI and ML capabilities to predict urgency and resolution time for incoming ServiceNow tickets and provide users with relevant tabular and graphical analyses based on their queries -> Filtered outliers using z-score method to ensure reliable ML model convergence -> Tested several different classification and regression models to find most reliable ML model to be used on dataset. Conducted extensive hyperparameter tuning. Utilized AutoML for final model. -> Developed a generative chatbot using a multi-agent AI framework with LangChain and LangGraph. -> Improved prediction accuracy to 95% -> Created front-end application with Streamlit to incorporate all elements of the project.

Leveraged Microsoft Power Platform on data from an educational company that serves over 6 million users. Engaged in data cleansing, sentiment analysis, and data visualizations for a large dataset. Provided recommendations on how to better serve users. Met with several different executives in leadership positions. Explored different career tracks within Products and Technology Sector.