Hire Cole D. - AI Product Manager

Next Insurance is a digitally native insurance provider that serves the small business community. As a PM on the AI Underwriting team, I deliver innovative AI-driven underwriting solutions that enable the simple, fast, and tailored commercial insurance experience that differentiates us from our competitors.

* Extend is a B2B2C solution that empowers retailers to sell product and shipping protection, while providing customers with a friendly claims experience. * Led a portfolio of product engineering teams (20+ engineers) * Reduced time for merchant go-live by 70% by leveraging supervised machine learning (ML) to automate the ingestion of merchant catalogs and mapping of product SKUs to warranty plans / prices * Spearheaded long-term portfolio planning and GTM strategy for Extend's B2B2C warranty offering, ensuring alignment with quarterly growth KPIs and robust market positioning * Optimized pricing strategies through A/B testing and drove 10% increase in attach rates by enhancing dynamic offer content and merchandising, growing to over $50 mm in annual warranty sales * Utilized generative AI (ChatGPT) to improve the reliability of our shipping protection product

* Published eCommerce applications (Shopify and BigCommerce) for rapid integration with our products * Released and maintained our SDK which could either be consumed directly for API integrators or through the eCommerce platform applications I published (Shopify and BigCommerce) * Developed an out-of-the-box post purchase email solution for merchants that increased revenue by 10% for participating merchants * Defined and implemented KPIs to measure product performance, customer engagement, and partnership impact; provided real-time analytics to leadership for data-driven decision making